Edinboro St, Joondanna 6060
6 April 2011
Dear Mr Robinson,
Manager, Good Guys
On 16th March 2011,we purchased 2 Mitsubishi air conditioners from your store . We were recomended by an excellent young salesman - Andy - to contact Air-Cond Installs W.A. We did and the units were installed yesterday by Glen, Wayne and Steve. We wish to compliment you on the work ability and geniality of these young men. It was a pleasure to have them in our home in which we have lived for 62 years. They were skilled, quick, clean workers and no mess. Also very helpful, upholding the excellent service we have recieved from your shop over many years.
Mary and Eric
Dear Sir, on Tues 9/11/2010 your company attended to the installation of 2 split system airconditioners at my home in Hocking. I would like to take this opportunity to thank you for a completely professional and stress free experience ,from the time I first contacted you till the time my airconditioners were installed. Wayne thoroughly explained what was included in the price and more importantly how the installation process would be done. On the scheduled day Wayne, Glen and the electrician Steve arrived (on time ), and installed my aircoditioning units. After the work was completed I was given full instructions on how to operate the units and the necessary cleaning requirements. The work area was left in a clean state with all rubbish placed in the empty aircon boxes.
Once again thankyou for your professional service and please feel free to use this letter in any testimonial way you see fit.